LABO-NOIR | Privacy Policy - LABO-NOIR | YOUR LAB FOR LUXURY
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Privacy Policy

We at LABO-NOIR have always considered the safe and secure processing of your personal data a top priority. Our goal is to diligently follow all the rules and regulations regarding the protection of your personal data. This policy outline is designed to help you in a variety of ways; such as clarifying which information we gather and how that information is used. You’re always welcome to contact us with any questions or concerns regarding the processing of your information.

WHICH PERSONAL DATA DO WE USE?

The information we process about you varies slightly depending on whether you are an unregistered customer who is casually surfing and shopping or if you created an account and are thus a registered user. Below, you can read more as to what each category entails.

INFORMATION ABOUT YOU AS A CUSTOMER

To handle your orders and purchases, we require the following information about you;

We do this with the legal obligation for Completion of the Purchase Agreement; without which, we would be unable to complete our transaction with you. The information is saved for 36 months, from the time both delivery and payment have been processed, for the purpose of helping you with potential complaints and returns.

If you choose the “Save for my next payment” option, we’ll save your card information for future safe purchasing with your consent. You can withdraw your consent at any time.

In order to comply with the rules and regulations to which we must adhere , we require the following information about you;

We do this with the legal obligation to comply with legal obligations; that is to comply with the laws to which we must adhere. The Book-keeping Act is one example as to why we save this information (with limited access) for 7 years, in addition to the current year. This information will not be accessible to the customer service department, for example.

In order to provide you with customer service, we require the following information about you;

We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests, in order to answer any questions you may have. We save the information for 14 months from the time your customer service inquiry is closed.

In order to offer you a personalized site which provides the best possible shopping experience, that is with optimally relevant product representation and recommendations, we require the following information about you;

We then analyze this data and provide you with product recommendations for other (similar) products on our site in which you may be interested. We do this with your consent provided via the cookie-banner on our site. This data is saved no more than 36 months from the time of your latest activity or the withdrawal of your consent. If you want us to erase this data you can at anytime contact us and we will erase it.

If you even wish to clear all your cookie data, which removes all history, click the following link: https://labo-noir.com/cookies 

In order to customize our marketing for you, showing our products and deals on both our site and those of our partners, we require the following information about you:

We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests by marketing our products to you for up to one year after your latest activity on our site. To do this, we use various external advertising services and collaborative partners. You can read more about this gathering, sharing and use of data, as well as remove the information used in these channels by following the instructions provided in the links below:

Google: https://policies.google.com/privacy/partners

Facebook: https://www.facebook.com/ads/about/?entry_product=ad_preferences

MailChimp: https://mailchimp.com/legal/privacy/

If you even wish to clear all your cookie data, which removes all history, click the following link: https://labo-noir.com/cookies

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